Quote:
Originally Posted by jebartle
We've tried them all, all crooks. Would love spectrum to head north of 466, but I'm sure that won't hapoen. On my tombstone, comcast killed me!!!!!!!!!
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We've had comcast for FOUR YEARS and have the TRIPLE PLAY. You are encouraged to fill in profanity.
Dealing with them is truly PATHETIC. Reminder we are on TRIPLE PLAY so each time the service is out we have no phone, ny TV and no computer. One neighbor put in a pool and his workmen cut the wire. I called comcast-I TOLD THEM WHAT THE PROBLEM WAS. "Earliest available appointment," was four days away-REMINDER NO PHONE, TV COMPUTER. The workman never kept the appointment.
Two days later they sent some repair guy. YOU CAN'T MAKE THIS UP. The workman tells me he can only do form the box to the home and that is fine-THE CABLE IS BROKEN. It is another crew that does the cable repair.
TWO MORE DAYS and our PHONE, TV AND COMPUTER were finally restored. We were told that they would need to send out yet another crew to buy the cable. MOE, LARRY AND CURLY were THREE-COMCAST had now sent FOUR CREWS for one repair.
About a year later, I received a call from a neighbor that he has had a wore laying across his lawn for about a year.
I was sure that one of the FOUR CREWS must have just left TRASH BEHIND and I told him to cut it. OOPS-again our PHONE< TV and computer are out. Again earliest appointment was in four days. NOW as an expert on the FOUR STOOGES, I offered to send them pictures. YOU CAN'T MAKE THIS UP-COMCAST-has no way to receive e-mails. ALL OVER AGAIN-they send a guy who can only do from the home to the box. Need another crew to handle the cut cable. Two more days and they sent a crew to bury a cable. The new cable is about an inch and a half in diameter compared to the 3/8 inch cable we had before.
COMCAST has hired a new top executive out of their Pennsylvania office. I know this because I have the names OR GIVEN NAME of each person I dealt with at COMCAST.
First of all, I doubt any of their people use their real name.
AS<I DID, you want to insist on getting their ID number.
YOU CAN'T MAKE THIS UP-THE NEW TOP EXECUTIVE FOR COMCAST STARTS IN THEIR PENNSYLVANIA CENTRAL OFFICES ON APRIL 1ST-YUP HE STARTS APRIL FOOLS DAY.