OP, if you used a credit card to pay for the project, contact the CC company, file a complaint and have them halt payment until this is fixed. Sorry for your problems, unfortunately, many companies use sub contractors, some good some bad. I think you are on the right track for forcing the company to fix this.
Good luck, and let us know what happens.
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Pennsylvania, for 60+ years, most recently, Allentown, now TV. 
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