Quote:
Originally Posted by spring_chicken
Here's what I'm not clear on. If you purchased your granite from Ultimate granite, why wouldn't they be on the hook for the defective slab?
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First you choose a granite installer. Then he sends you to a couple of places to choose granite. Every granite place has a lot of different granite choices. But... suppose you walked into Ultimate Granite, or another granite warehouse, first off. They may give you some recommendations for installers, but they are not going to come out and install your granite.
You want the best granite installer possible. He's the one who will map out your countertop on the granite itself, cut it, finish it, install it. He should also be the one who sees an imperfection in the granite, but hey, stuff happens. Great that OP's installer made good on it. I imagine he got some sort of relief from Ultimate Granite as well.
At closing, we learned that our granite sold our house. It was really cool granite, and I'll miss it! And I have to thank UptownGirl for showing us her granite and recommending the installer.