Quote:
Originally Posted by 784caroline
Before you do all that check to see if the company has a rental policy online with refund provisions. If its only he said/she said...you will win . BUT if they have a rental policy on line then you should have been aware of that. Their policy is not unreasonable especially on high season!
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I would call the cc company anyway. Usually if they have something online, you would have to click to submit that you agreed to their terms. If you ordered by phone, you wouldn't have seen the online terms anyway. My guess is you'll get your $ back if you contact the cc company. Good luck!