[DeanFL]

I enjoy and reward good service anywhere, esp restaurants. Panera (LSL) had adopted a new system in the last months. Noticed about 8 months ago and since. When ordering (from front counter person), if paying by credit card, a suggested tip% screen comes up before the signing screen. On each occasion the Panera clerk leaned over the counter to watch the entry. And each time in the last 8 months we visited (3 times), I pushed the 10% entry. And each time I was a bit angry feeling pressure to tip AT A COUNTER. My fault - and next time I will speak with the mgr or pay cash. Want to be nice and considerate but this is an over-reach IMO. I will also email Panera headquarters to voice displeasure. oh well.

While I'm whining - McAllisters in BW, with the same front counter service - has a posted NO TIPPING policy, and their prices are better for IMO better food than Panera. And now after spouting off, I am writing off Panera for lunches - and will go to VKI Japanese for a nicer lunch at the same price...with table tipping which is AOK. I will still write Panera to get it off my chest... Man I feel so much better - ToTV can be better than a Shrink visit...and no tipping.