[redwitch]

Dean’s has some great lawn people and some awful lawn people. Sounds like you got the awful gang. Sadly, I’ve found Dustin and their other managers to be pretty much ineffectual— promises but no follow through. Keep nagging them. Don’t be afraid to threaten cancelling, small claims court, etc. I’ve found that to be the most effective. Had one lawn that looked absolutely dismal but Dean’s kept promising to take care of it. Finally sent out a tech who is absolutely phenomenal. He made it the best looking lawn on the street within six months and continues to look great 18 months later. Good luck. They can do the job. Just takes a lot of effort on your part to get them to do it.