[ColdNoMore]

Here's an article on perspectives...from the server's side.

Harassment and Tipping in Restaurants: Your Stories - The New York Times

As we combed through the responses, we were struck by the sheer number of readers who had their own harrowing stories of mistreatment while working as servers or bartenders. Just like the scores of workers we interviewed for the article, many described the pressure to tolerate bad behavior in order to earn tips.

“You numb yourself because dealing with inappropriate behavior from customers is just part of the job — that’s the way it feels, at least.”