Talk of The Villages Florida - View Single Post - Poor Customer Service at Guy Fieri's
View Single Post
 
Old 03-24-2018, 12:42 PM
ditka41 ditka41 is offline
Senior Member
Join Date: Apr 2011
Posts: 284
Thanks: 1
Thanked 73 Times in 32 Posts
Default Poor Customer Service at Guy Fieri's

Last Thursday evening we tried to take three out-of-town guests to Fieri's for dinner around 7:00PM. There were five in our group. They took our name and said it would be about 30 minutes. OK. After 45 minutes of waiting, we noticed there were TWO tables for FOUR immediately adjacent to each other. By that time there were NO OTHER people waiting for a table. And scattered around the room there were other "four tops" empty. When I questioned why they could not slide one of them over a couple of feet to seat us, the "less-than-friendly" hostess sharply replied that they "do not do that"! (Yes, I asked for a manager, but was told he was not available.) After waiting another 5 minutes, we left and walked over to Gator's where we were seated promptly. Don't know who they're kidding, but Guy Fieri's did not offer us acceptable service. It was very poor "service" and even worse management. Perhaps the "hostess" simply needs replacement or undergo a little attitude adjustment, but I wanted to share this experience to keep a promise. ----Wonder if they'll still be around when the snowbirds are gone.