Interesting. Any time DirecTV has replaced or upgraded any of my boxes, they always insist on sending it with a technician to install it. I am fairly capable of doing it on my own but they have always refused to just ship me the box and let me do it on my own. It's normally quite straightforward - just attach the cable to the box input and then hook the box to the TV using your method/cable of choice and turn it on and wait for it to "boot". If it doesn't work at that point, you can get them on the phone and they will walk you through troubleshooting.
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