Talk of The Villages Florida - View Single Post - Venting about Sumter Grand
Thread: Venting about Sumter Grand
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Old 04-13-2018, 03:36 PM
Doglover9409 Doglover9409 is offline
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Angry Venting about Sumter Grand
The true test of a facility is not when everything is running smoothly. The true test is when there is an issue that needs solving. Sumter Grand is failing the test. They erroneously took $4,662 from my 85 year old widowed mother's checking account (causing her to overdraw it) 8 days ago and I can't get them to return it. They acknowledged they made a mistake, but fixing it? That is not happening. All they do is make excuses and stall. Okay, mistakes happen, I get it. But they should FIX IT! Not give us the run around. Who can afford something like that? And now the Exec Dir won't even return my calls. Not a very caring attitude for their clientele. Beware!