Quote:
Originally Posted by jane032657
Also go into the building and ask who the Ombudsman is, they are an advocate for complaints of residents. I am not 100% sure if they go into Independent Living but the will let you know. The Ombudsman number will be either posted in Sumter Grand or Sumter Place.
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Another vote for the Ombudsman. There should be a sign hanging in the lobby or near the activities board; wherever the required postings are. And it is a required posting. They do go into independent living facilities. Ombudsman is a state sponsored third party volunteer advocate and they get results. The facilities do not want to get crosswise with the state. I sympathize with the urgency of this issue and can imagine your frustration.