Thanks to all my fellow Villagers for all the kind support and suggestions. And my heart goes out to JC and John for their horrible SSA issue. Ours seems minor compared to their nightmare.
But I wanted to give an update: All my whining all over the internet got results! The Regional Director from their home office in Bonita Springs called me last night (yes, Sunday night!) to say a check would be overnighted to her today. And it actually was hand delivered to her today around noon! So take heart fellow internet posters - this does work. Or maybe Seniors vs Crime worked. Or FB, or BBB. IDK, but my mom is happy, and so I'm happy. And for a little chuckle, now they are emailing me to get me to retract. LOL. And sigh, I will.
|