Quote:
Originally Posted by biker1
I have had several chat sessions with Apple's Technical Support people and I have found them to be excellent. They are well trained and bend over backwards to help you. All organizations are not the same.
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You are absolutely correct. Apple

is different because they get to the point quickly and the people on the phone are total professionals and can communicate. Very important. The other exception is United Health Care, very caring and knowledgeable.