Quote:
Originally Posted by ColdNoMore
The few chat help sessions I've had...have been successful.
I find that I can get someone much more quickly online, than by going through the telephone...and its seemingly endless prompts.
I too like having the entire session...to print or review later.  |
Yes trying to get someone on the phone has become a very frustrating. On a chat line you also don't have to worry about being able to understand someone with a difficult accent.