My husband fell again last night at 11:00. I can no longer get him up on my own. I activated his alarm and paramedics were sent right out. He does not communicate effectively, but did indicate to them that this time he wanted to go to the hospital. Everyone from the first responders, to the ambulance EMTs was awesome. They did a thorough assessment, dressed his wound, and alerted the hospital that they would be transporting. I agreed that I thought a physician assessment would be in order.
Did we wait a long time once there? Yes. We got home around 5 this morning. Was it unreasonable?
Absolutely, not! He spent the time in a holding area in the hallway, while
critical patients were given priority and rooms, as should be. There were two criticals that arrived at the same time he did and two more shortly after. In time, as a precaution, his elbow was x-ray'd and then just to be sure there was no brain bleed, a head scan was ordered. These things all
take time, even on a stat order! Fortunately, no bleed and no fracture.
The entire staff was efficient, polite, and very professional. Everyone from the front desk right on through with the ER physician and dismissal was outstanding. I would challenge anyone to get more competent/compassionate care anywhere. We have definitely seen our share of hospitals across the country since his debilitating stroke 16 years ago. I also grew up in a medical family and around hospitals and have a pretty good knowledge of the workings.
Medical care is a process. Please take your patience with you, if you have to go. Hopefully, you won't have to.