Quote:
Originally Posted by bob47
I'm trying to completely clean up a program to get a fresh start with a new download. There is one folder in the driver store > file repository that I cannot delete. I need permission from the administrator (that's me) to make changes. This is using Windows 10.
I spent at least an hour trying to follow instructions that I Googled and nothing works. Is there a way I can get control of this folder with 3 driver files to delete it? Security properties for the folder say only "SYSTEM" has "full control", "modify", and "write" permissions.
Thank you for any help.
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I thought I'd let you know how this had ended up. I worked with the tech department of the device maker and together we could not get the newly updated software to work on my desktop computer. Subsequently I cleaned every trace of the old software with IObit Uninstaller, could find no remaining folders or files using Windows explorer, and used CCleaner to make sure there were no registry problems. Even so, when I tried to install the replacement software I got a fatal error.
I then installed the updated software on a laptop that runs the same Windows 10 and Avast antivirus and the install works perfectly. Who knows why these things happen? Once again, thanks for the help.