Quote:
Originally Posted by jnieman
Could you tell me what you pay for Fertigator and what you get for that? Even PM me if you want. We have them and loved them for the first year or two but lately they have been unresponsive to a problem we have in our yard. They didn't fill our fertigator on time and our yard was light green. Then I called for them to come out to meet with us and fill it and they did two weeks later and didn't leave a note. I asked why and she said they don't leave notes in door anymore they email it to you, which they did not. They still didn't address the problem on the yard of brown grass in two areas. I called again and asked them to make an appointment with me to come out and discuss the problem and it has been three days and no one called. I'm about ready to kick them to the curb. All of a sudden they emailed me with a $90 bill which I have no idea where it came from as we pay every month. She said we were double billed for March.
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We have their Total Care Package. Includes:
Lawn mowing (weekly April-October, biweekly Nov-Mar)
Lawn & plant fertilizer thru the sprinkler system
Management of sprinkler control and timing system
Spring and Fall inspection & adjustments of sprinkler system
Pest control spraying
Weed control spraying
Plant & tree disease control spraying
Bimonthly trimming of all plants, shrubs and trees.
They advertise this Total Care Program for $1,595 annually for Villa/Small lots.
We pay slightly more for our Designer/Midsize lot. We also have extensive landscaping, planter walls and lots of trees.
We pay extra for their Springtime Hydretain Treatment, $90, that promotes fast and lasting lawn green-up over the summer months. Things like dethatching and core aeration are extra also extra.
Best to call and have them come give you an estimate based on your lot and extent of landscaping. I negotiated my final cost.
Also, we've been happy with Fertigator but I'm a firm believer that the squeaky wheel gets the grease. I keep track of the schedule commitments and start calling them several weeks before all the special non-mowing services are due to be completed. I also made sure I have direct access thru text, email and cell phone with a management contact. They know quickly when I'm not pleased and have consistently responded promptly.