[2BNTV]

Originally Posted by Brucernelson

Went there the other day for an early dinner. While chewing my salad, I felt something hard. I took a small piece of black plastic out of my mouth. Complained to the waitress who brought over the manager. He took the plastic and asked if we wanted another salad but I declined. Had the rest of our meals and as the waitress was giving us our checks she said, “ we found out what it is.” Turns out the ladle for the dressing was falling apart and chipped off in the salad. No offer to reduce our bill at all. I wasn’t in an argumentive move so we just got the heck out of there. I read another posting on this forum where someone’s wife’s “to go” salad had a food prep glove in it. I just thought I would left other people know of our recent experience at Cody’s

Sorry for your bad experience. I am surprised you weren't comped the meal minimum. I would have talked to the manager on duty but that's me. The waitress should have gotten the manager involved. Not a good customer service move on their part.

Some businesses are doing so well, they are indifferent to complaints. Sometimes making a stink yields better results but certainly understand your dismay.