Quote:
Originally Posted by tomwed
I have auto pay and this morning my bill doubled from 43 to 86. I only have internet. I chatted and my only option is to contact the retention center.
What should I expect?
Is there a better deal for me going on with another company?
I can survive on internet only but i have added directtv digital for $30----so my total bill was 43+30.
Any advice?
new information
it looks like i can get xnfinity for $35 a month including tv-----i'm about to sign up. is there a hitch? like i can't quit for 20 years
is there a hitch with century link---will they let me quit after I pay my $86 bill?
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I wonder why we do not/cannot negotiate as a group and get far better service and prices.
Old school perhaps-we do not do auto-pay by doing so you give up power/control. You are obviously carefully watching your bills so how much extra time would it take to draft a check?
Introductory deals-it is like a drug dealer. They get you hooked and then the gotcha. You can bet they have all kinds of reports as to how many people remember to cancel the free whatever. You who careflly watch your accounts-well they gothcha.
As to account retention. In plainspeak that is their SALES DEPARTMENT.
By the way, we have century link. We investigated the other options. They told us we would have to go for a two year contract. I did NOT SIGN anything. A contract is void if COMCAST not not for-fill their side days after out new,"contract," started our service went out. It is noted in my files. The chance of comecast providing UNINTERRUPTED service for two years-IS ZERO.