Quote:
Originally Posted by Ooper
Century Link also just nearly doubled my bill. After talking to 2 different representatives at 2 different times, they were adamant that they were not going to help reduce the bill at all. So after calling another service provider and having them come and install their service, I called CL back to arrange for them to send me a mailing label to send back their equipment. Well... all of a sudden they wanted to know why we stopped them and if we couldn't continue their service at the same price we were paying. I asked them why they didn't offer that deal the last 2 times I called. I refused and as far as I'm concerned, they screwed themselves. We liked the service and would have gladly kept it if they had offered the reduction to begin with. Right now I have a 2-year contract with my new provider and then I will be expecting to play their game again when this contract runs out.
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thank-you for taking the time---did you go with xfinity? they all play games and if you play along and don't take it personally i think you can get more then your neighbors.