In reply to all so far. Thanks.
Yes, the laptop reads Wifi fine when I bring it into the office. As reported, that is the issue. The signal no longer reaches the utility room work station. It used to.
I tried a Belkin extender. It says "limited." The extender gets Wifi from the router, right? When plugged in a mere 15 feet from the router it says "limited" signal. That's got to tell us something about the router. The laptop and my desk top (to which the router is connected) are both running Windows.
I guess talking/chatting with the Comcast techs is necessary. Ugh!
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