[juneroses]

I had a similar positive experience in Publix. The space where a BOGO item was shelved was empty. An employee working on the opposite side of the aisle noticed me craning my neck to see to the back of the space and asked if he could help. He went to the back room and came out with a smile on his face and the items. I noted his name and thanked him.

As I was leaving the store I saw the manager and told her how helpful and pleasant Alfredo was. She thanked me for letting her know and commented that employees get a free sub from the deli when customers let them know of an associate who has been particularly helpful. So...besides thanking your helper, give them a free sub (and Publix subs are GOOD!) by letting a manager know.