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Originally Posted by Challenger
We went to Publix this morning 8:30am. Wife likes store brand yogurt(Pineapple). None on shelf. Seeing our search, employee "Bob" came over and asked what we needed and he looked around , then suggested that they may have some in the back room. Off he went to look. Returned with nothing in hand , but he was very polite and apologetic .
My comments to Bob were that this was the very reason that we shopped at Publix exclusively. Great employee attitude. His answer to me, " This is my store, my job, and this is a great place to work" Why wouldn't I have a good attitude to our customers.
Never have had this kind of experience consistently in competitor stores. Always treated this way in any Publix .
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My Dad fell at one of the Publixes here in the Villages and an Assistant Manager helped patch him back up.
I often get nice greetings at most of the Publixes here in the Villages unless it is one that I just started going to.