Quote:
Originally Posted by EdFNJ
Problem here is, since we are "sort of" in the sticks the warranty company only has one company willing to deal with them and the drive from wherever to here. We had a warranty and around 40 days in we had an A/C problem. They sent out some jamoke from Ocala who didn't know his butt from his elbow. When he failed TWICE to fix the problem just throwing all but the correct part at it (A/C randomly not cooling) I called the warranty company and asked for someone else. They said there was no one else covering this area so I cancelled my policy as 99% of what I cared about was A/C coverage. I went on Google and googled "a/c randomly not cooling." $12 overnight from Amazon later I fixed it myself ... a simple fix ..... contactor relay. He says they only get paid for the initial call and if they have to go back they are on their own and they aren't happy about that.
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Just a FYI my husband was a HVAC contractor for 40 years and had an impeccable reputation and would never work for any of the warranty company's you folks are speaking of.
They pay a cut rate hourly rate and if the problem is intermittent they will not pay for a return call, The only contractors that will work for them are the ones that are starting off and couldn't find there fanny in a room full of mirrors.
STAY AWAY!!!! MHO