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Originally Posted by biker1
Not really true. Virtually all of The Villages has Comcast and all of The Villages south of 466a has Spectrum. That means a very large chunk of The Villages has access to both Comcast and Spectrum. In addition, virtually all of The Villages has access to CenturyLink, with a large chunk via fiber optic cable to the house. Where I live, there are 3 choices for Internet access and 5 choices for TV, plus TV streaming services and over-the-air antennas. In the northern parts of The Villages there is some limitation on choices but the southern half has lots of options.
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Quote:
Originally Posted by EdFNJ
ComCRAP is suing my deceased father for $67. He passed away in March. Multiple collection letters & threats. His mail gets forwarded to me here and I finally got so annoyed I just sent them a change of address for him which was his cemetery plot address up North. Service was canceled the day after he passed away. I was dumb and paid the following month's bill which I didn't have to but now they want a bill paid from the following month because it took me time to get his equipment and send it back which I should never have done anyway, I should have tossed it. I've sent them death certs, photos of his plot with his name but they won't stop. Lawyer told me to just ignore it but they just pi** me off so I don't.
I had a similar problem with their billing dept many years ago and had to file a complaint with the State of NJ to finally get it resolved. Bottom line is, until you have a problem (ESPECIALLY BILLING RELATED), they're great, but when they screw up it can take months to fix it and they DO ding your credit report so you also have to dispute that after it all gets resolved because they will not remove the neg.
ComCRAP is great UNTIL you have a problem.
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Sorry about Dad. At a sensitive time like this wouldn't it be great if they gave the extra respect that the situation calls for? I guess this is the reason the employees are behind bulletproof glass in their N.J. offices. Every time
they have to answer you it costs them, I'm sure you will make it cost them enough. Hang in there. I feel your pain.