Both Apple and Samsung have cloud backup systems. However, I have found that most non-technical people have no clue how they work or how to access and use them. I often try to help someone and find out that they don't even know their password or that they even have a cloud backup. However, they do understand how to use a portable hard storage device, such as a thumb drive or an SD card. I think the computer industry needs to do a better job of educating users how to use cloud systems.
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