Talk of The Villages Florida - View Single Post - The devolution of customer service continues
Thread: The devolution of customer service continues
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Old 07-06-2018, 06:51 PM
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Topspinmo Topspinmo is offline
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Quote:
Originally Posted by ColdNoMore View Post
And yet, the pressure from customers who demand and will choose the lowest cost, not to mention shareholders screaming for maximizing profits...leaves a lot of (most?) companies with no choice but to go this route.

Ya can't have it all.
ATT is NOT the cheapest service. And yes I pay for service I expect for it to work. They go cheap so the CEO can rank in millions in bonus. ATT good example.