Talk of The Villages Florida - View Single Post - The devolution of customer service continues
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Old 07-06-2018, 07:03 PM
ColdNoMore ColdNoMore is offline
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Quote:
Originally Posted by Topspinmo View Post
ATT is NOT the cheapest service. And yes I pay for service I expect for it to work. They go cheap so the CEO can rank in millions in bonus. ATT good example.
And what are most publicly traded company CEO's bonuses based on'?

Yep...by increasing stock price.

And what's a big way to increase stock price?

Yep...by reducing costs.

What's a good way to reduce costs?

Yep...reduce employees/offshoring/automation.

Thank you for proving my point.