Talk of The Villages Florida - View Single Post - The devolution of customer service continues
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Old 07-06-2018, 07:36 PM
JoMar JoMar is offline
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Quote:
Originally Posted by Topspinmo View Post
ATT is NOT the cheapest service. And yes I pay for service I expect for it to work. They go cheap so the CEO can rank in millions in bonus. ATT good example.
You chose ATT Mobility (assuming you are discussing cell service here) and assume you looked at other vendors. You chose ATT because you had expectations and their cost to value equation worked to your benefit so you eliminated the others. Now you find they no longer meet your expectations so your options are to lower your expectations or revisit those other vendors. ATT isn't inclined to change their operation. By the way, the millions the CEO's make are insignificant in the overall revenue and profits of the corporation which is the focus of the CEO's of large Corporations, for the stock price which goes into many of our retirement accounts.
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