If a simple reset of the Red Button does not work then try taking out the card near the Red Button and softly wiping it with a dry cloth and reinstalling the card in the same direction that you removed it in. There are some other tricks the service people have shown me over the years. The service is just great from Direct. They are a little screwy now that they are tied in with AT&T but basically still ok.
They just raised our bill from about $70 to about $130 or $140. I called and protested then called back again the next day with no positive change in the results. When I removed the boxes to return them and called Direct for the return containers that is when the reduced me back to $70. I must be losing my touch. I told them to go scratch, they lowered it to around $50 with the Yankees and Football good for 12 months. They were perfect before AT&T showed up.
I also found the gigantic old-school remotes on Amazon and they are $Cheaper$ but much better than the new little remotes.
Best TV option by far for us, we love 'em. Until next year.
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