Quote:
Originally Posted by Paper1
Thanks for replies. After posting I did a little more digging and discovered problem only with my DVR receiver. Called Direct TV tech service and they offered to send a tech out at my cost seeing I did not have the “insurance package”.I told them I would change service to Xfinity before I paid anything. They agreed to update both my receivers and dish at no cost and no contract. I think the pendulum is starting to swing in favor of consumers when it comes to cable and satellite suppliers.
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I would be VERY CAREFUL when they tell you "no contract" on an equipment UPDATE (UPGRADE). You should call back to confirm before you have it done and have them send you that in an email. Seeing they are upgrading the dish your equipment must be pretty old (or you inherited an old dish).