Quote:
Originally Posted by jojo
My mother was transferred from the hospital to a skilled nursing facility for short term care in The Villages last evening. I wheeled her to a gathering area after dinner and she had a cup of coffee. We returned to her room and I left at 7 p.m. with her hearing aids in. The box that she stores them in was on her bed table. She has to call for help to leave the bed. This morning when I arrived the hearing aids were missing but the box was on the table. I filed a grievance but indications were that they aren't responsible. Of course I will be actively following up with the personnel. I believe it is more likely negligence than theft. I just ordered new specialty ones at over $4000. Has anyone had a similar experience and what was the outcome?
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That happened to my friend's mother after she had a stroke and was in rehab. They had to press really hard to get them replaced. Don't give up.