Re: OUR STORY: Bldg./Warranty Depts./Utility Co./VHA/Dist. Admin. YOU DECIDE....
Sidney,
Interesting tale....of course, it never should have gotten this far. The original owners should have known that their irrigation usage bills were way out of line. But, they didn't, and they grossly overpaid for years.
Yes, the irrigation system only has a 30 day warranty and this is in the documents given to a new home buyer. You might have gotten some satisfaction with an installation defect within the first year, but, 4 years later I can understand why they have to dig in their heels just on principle...or, people would be coming after them for all kinds of problems and even wear and tear items. Still, it would have been satisfying if the warranty department, original irrigation contractor, or water company had admitted that there was a problem but was now well beyond any responsibility on their part to remedy it.
The response of your VHA rep was pretty childish.... really the VHA should not get involved in these kind of individual disputes with the developer over building issues. But, he/she should have given you either an understanding ear and/or pointed you in another direction.
Thanks for sharing your tale....this, along with another recent thread about irrigation system walkthrough, should be a warning to new homeowners to pay attention to the system and their water usage early on.
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Maryland (DC Suburbs) - first 51 years 
The Villages - next 51 years
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