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Originally Posted by JohnN
utility company not monitoring nor noticing extreme water usage -
again, amazed but unsurprised.
I've noticed so many companies do not have very good internal controls nor monitoring, it's scary - and costly.
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Unrelated story but a whole different management attitude: We have friends up north who were away for a week or two in the middle of winter. The oil company delivery truck came to fill their oil tank, and the driver noticed a sound coming from inside the house. He contacted the local police, who came, heard the same sound, broke in, and found that a pipe had frozen and started leaking. The police contacted a local plumber, had the repair done, had the oil company service department come back and check the heating system (which was fine), and secured the house after everything was attended to.
Our friends came home and were upset at what had happened--and at the same time were flabbergasted and delighted at the conscientiousness of the oil delivery driver who could easily have done his delivery, gotten into his truck, and driven on to his next stop. Instead he had taken the time to do what he did. When our friends contacted him to express their gratitude, he explained that it was something he would do anyway;
however, his manager routinely instructs drivers to take a minute or two to scan the house, especially if it's noticeable that the house is unoccupied (snow on the front walk, no tire tracks coming and going, etc.), and to act on it if he perceives anything out of the ordinary.
A whole different management practice....
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Originally Posted by diskman
I guess you could thank the lord it was recycled water. Could you imagine what 30,000 gallons of drinking water would cost!  |
Indeed! (Actually about 30,000 times 2.5 months until we finally got the repair done....) And imagine where that water would have gone....