Quote:
Originally Posted by Bay Kid
I put my tv, internet services with Comcast on seasonal hold plan in April. All summer I have got the runaround with them saying I didn't do this and now they want to penalize me for their mistakes. Total frustration and lots of time wasted.
Do I have any options other than Comcast for these services in the Winifred neighborhood?
Thank you
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We experienced the same thing this year. We went around and around with Comcast regarding the seasonal credit. It is a shame but it takes good documentation and persistence to win this battle. Why?
As much as I hate their billing customer service, I love their product. It fit's our viewing habits and is extremely easy to use.
Darn! Just can't win.