Quote:
Originally Posted by OCsun
We experienced the same thing this year. We went around and around with Comcast regarding the seasonal credit. It is a shame but it takes good documentation and persistence to win this battle. Why?
As much as I hate their billing customer service, I love their product. It fit's our viewing habits and is extremely easy to use.
Darn! Just can't win.
|
Because a lot of people just get tired and frustrated and give up.