Quote:
Originally Posted by CFrance
Whoever installed the vents on our roof turned the one over the laundry room the wrong way (or something like that). In heavy rain, water was pouring down the dryer vent tube. When the dryer quit drying clothes, we called Beck's appliance repair, and the late Mr. Beck came out, disconnected the vent tube, and where it formed a "U," it was full of water.
The house was out of warranty, but we called Warranty anyway. The roofer and plumber kept kicking it one back to the other, but warranty kept on it, and finally one of them caved and came out and fixed it.
The bad news is it took a year and a half for one of them to quit arguing and fix it. Part of that was the two contractors stalling and our forgetting to hound, etc. But Warranty did keep on it whenever we called.
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Always call warranty first and act nice. Warranty reports to the boss who hires the contractor. Warranty is just like anyone else, they always act nice when you act nice. And warranty is the power, not the contractors, don't call them, always call warranty. We have built eleven homes in our life. The two here had the least difficulty. Anything on the list was fixed immediately. And have Frank DeAngelo for your year inspector. He is thorough and honest. The Villages are honest too and they do an excellent job. P.S. Frank and his son are so good and so requested you may NOT be able to get them, if not Frank will recommend other inspectors who he considers good.