I haven't moved into my new house yet and I already despise Comcast.
A couple of weeks ago I set up all my new utilities to start on Oct. 30 (the day we close). The next day I find out that when they set up my new account they turned off the seller's existing service and they had to spend hours on the phone getting it straightened out.
A week later I get a bill in email. I'm wondering why I got a bill since my service won't be starting up for weeks, so I call and find out that when they turned the seller's service back on they turned it on in MY NAME. They say in order to fix things they have to delete my account and create a new one. They assure me that nothing they are doing is going to impact the seller's existing service.
The next day I find out that ... you guessed it ... they did, in fact, turn off the seller's service again.
I shudder to think what is going to happen when I get in the house and try to set up my router and Tivos.
kathy
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