Talk of The Villages Florida - View Single Post - Costco, Sam's Club or BJ's - POLL
Thread: Costco, Sam's Club or BJ's - POLL
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Old 10-25-2018, 04:59 PM
ColdNoMore ColdNoMore is offline
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Quote:
Originally Posted by EdFNJ View Post
And all the free samples!

Not only that, here is an example of their "world class" customer service:

I purchased 2 x 1 year Movie-pass memberships at $89 each in late Dec of last year right before MP slowly went down the tubes. I sent them a nice email in APRIL asking if I was "stuck" with these 2 useless cards and requesting a 50% refund since I had them for 6 months and we did see 3 movies each between Dec 27th and early April so I had felt 50% was fair. Next day I got an email with a FULL REFUND of $178 and an apology. I cut up the 2 cards and sent hem back in free return mailer they provided.

That would NEVER happen at BJ's or SAMs. I once returned to Sams a large box of "fresh" peaches I bought ONE DAY EARLIER that were mostly all rotten inside (I "ate" 2) and they gave me a hassle for $12.
YEP!


As I mentioned in the other thread..."Legendary Customer Service."


The only other place I've personally found on par, when it comes to customer service...is Nordstrom's.