Quote:
Originally Posted by golf2140
This issue happened to me once before at a different restaurant. When I spoke to the manager in person he explained that at the end of a shift the tip is added to the card. He told me that he made a mistake adding the tip from another card to my charge. If you speak to the folks in a civil manner it all works out.
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It is standard procedure for restaurants to add tips to the credit cards after the customers have left. First, they bring you the bill on a plastic tray. You put your credit card on the tray, they take it into the back room and immediately charge your card for the meal without the tip amount. Then, they bring you another bill and you add the tip to the second bill and sign it. Then, after you have left, they add the tip and revise the charged amount. I think this is a ridiculous and inaccurate way to do business, and it is why I never use a credit card in restaurants. I pay cash only.