Most Service Companies, when blasted by more work than they can handle, would expand their hours from Monday to Friday and pay the overtime to the technicians and open on Saturday. Possibly Sunday if needed. Just saying. At least until the backlog is resolved.
I called SS for a level 2 Service the day after I breezed through the Spring Replacement setup out in the parking lot. One week later dropped the cart off at 9.30 AM picked it up the next day at 3 PM. Excellent service for us. NOTHING but happy.
Sorry for everybody else's trouble. Two close friends just switched to The Villages Golf Carts after they both were Waffled by C & C'S service. Everyone has different experiences because everybody has different expectations and outcomes.
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