Below is what another homeowner posted on Nextdoor app about another BAD sin of A Step Above Lawn, Pest & Irrigation Service. I had attached my pictures originally to my post, but they did not show up. Yes, pictures tell thousand words and usually no lie (I don't know how to make fake pictures lol). I feel that there are all sort of scams here! I am in their hunting ground now! Be careful everyone.
"This is a copy of what I posted about them in July...Lets keep warning our neighbors of bad contractors..its the only way to put them out of business! My post ---"A Step Above Lawn & Irrigation Services...BUYER BEWARE!!! II had them to see why my irrigation system was not working. They advised the 5 valves on the Hunter system were shot and needed replacing, that cost me $1225.00!!!! 2 months later it is not working again, 'Matt' came back & this time I was told it was the Control Panel shot (even tho' he had re-wired it at the last visit). When I questioned why it had been re-wired and certified had it suddenly stopped working.? No clear answer for that but he pulled all the wires out and advised also that if I didn't have ALL the sprinkler heads replaced they would void the warranty on the valves they had just replaced!!!! Because of his attitude I decided to call another (very highly recommended) company who checked EVERYTHING, connected the wiring, checked the valves ( & promptly advised me they do not appear to have been replaced at all), replaced the 9v battery back up and everything is working fine. It is now obvious that I have been ripped-off and although there is nothing I can do about it now I can advise others to NEVER call this company.---"
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