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Originally Posted by Maddie2009
A Step Above for lawn maintenance is VERY BAD!!!! Stay away from A Step Above. They don't do what they told you verbally and on paper. My new lawn cost almost $1000 installed Feb 2018 is bad now with weeds, bugs and fungus. I have not been here since the spring. They get 15 Pinocchios out of a scale of 10 from me. Big big Liar and false advertise.
They took the money in Feb for a year of work. They didn't put pre emergent for crabgrass until May! Crabgrass already up in the lawn since early March for FL!
I will blast more negative campaigns on them so no more people should be a victim of this scam. Will consider file for small claim court too. Yes, cost some money and may not get the awarded judgment, but they will have a bad mark on them and more work for them for the suit. STAY AWAY FROM A Step Above Lawn, Pest Service. This company is one of many scammers in FL!!! They should be out of business soon. Please consider warning anyone you know about this company and any bad companies. Thank you.
The biggest Pinocchio is Matt Martin and he is very condescending man. Remember his name in case he opens another business.
I gave Matt Martin a chance to do good. But he chose not to. I told him I will le people know about his bad business. He didn't care and told me not to renew, LOL!
Didn't do PH analysis, poor poor weed control and refuge to do Aeration. He said my lawn is not big enough. My lawn took 2 pallets to replace my front lawn. This is not small. I have in writing what they said they do, but they DON'T do. A Step Above Lawn, Irrigation and Pest control is a BAD business to avoid. Yes, never pay anyone upfront again here.
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Perhaps you should hire a homecare service when you are gone so that they can send you pictures of your lawn and check the inside of your home. Replacing a lawn is usually not necessary. Just watering it and feeding it and putting antiweed down is enough. Most of our lawns suffer when we are away. Keeping a lawn watered properly in Florida is key.
I am sure you are angry with the service but there are common sense issues here too.