[biker1]

Pelican makes a number of products including salt-based (sodium chloride or potassium chloride) ion exchange water softeners. Your reference is to their non-salt based system only. I share your skepticism about non-salt based systems (although I have never had one but have used salt-based systems for a long time).

Originally Posted by jimbo2012

Pelican is NOT a softener, it is treatment system.

It does NOT remove calcium or magnesium, it claims to suspend it

The definition of softener is to remove.

It sell for about $3,300

I contacted the company to ask them for info supporting their claims

they sent a lab test done in Germany, guess no lab in in USA could give them the results they wanted!!!!




They say they soften the water without salt while leaving the beneficial minerals. Soft water is “water where the hard minerals (calcium and magnesium) have been removed”. But the salt-free marketing guys say that their process leaves the beneficial minerals. Sure, including calcium and magnesium . So, if it doesn’t not soften water, it shouldn’t be called a “WATER SOFTENER.” Yet, that is exactly what they call it.

The way these work they suspend the (calcium and magnesium) they do not remove them. they bind these minerals together. I asked that direct question This is important because if you’re expecting to experience truly “soft” water after installing your NuvoH2O, you’re likely to be disappointed.Therefore, they do not in fact soften water

That’s just a marketing scheme designed to trick you into buying their product.

Only a salt or potassium chloride-based water softener removes the calcium and magnesium.

I am amazed that these companies like Nuvo H2O, Pelican & Rhino continue to get away with their deception and charge upwards of $3,000+

We can install a whole house filter and softener for about $1500