I had the same problem with a follow up appointment on Sept. 29. They called me that morning to cancel due to the system outage. They said that they would call back to reschedule, but never did. I finally called them back a week later to reschedule and ended up with an appointment the next day.
I have been a patient there for a little over a year and they seem to have a high staff turnover in the office and nursing staff. I’m not sure about the sleep techs.
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