That's terrible about Dr. Balingit! Is his office incapable of keeping a manual calendar? A computer outage that goes on for days is also concerning. Goodness. I stopped going because he and I never really clicked, but that would definitely have put me off.
I wonder if doctors and dentists fully realize how much their staff can affect patient satisfaction? I've left practices solely because of inept staff. Even if I like the doctor, it's not worth navigating the snotty indifference, errors and turnover.
Maybe I've just had bad luck but it's been a bigger problem here than anywhere else I've lived.
That said, I'll call out dentist Dr. Jaber's and endodontist Dr. Ghazel's staff as excellent!
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