View Single Post
 
Old 11-11-2018, 06:15 AM
swooner swooner is offline
Senior Member
Join Date: Dec 2016
Posts: 344
Thanks: 10
Thanked 328 Times in 109 Posts
Default

Quote:
Originally Posted by Brucernelson View Post
Stopped by there late yesterday. Asked if I could get the chicken kabobs without the bed of rice but instead get cole slaw or extra veggies. Waitress said substitutions weren’t allowed. Told her that I was in previously and that they did allow this. Since this waitress was fairly new, she asked another waitress but I received the same answer. I explained that I’m on a low carb diet and rice is a high carb food which I avoid as I do bread, pasta and potatoes. She was sympathetic and said she was going to check with one more person out front, who I assumed might be the manager. She came back and confirmed again that the rice is part of the order and cannot be replaced with something else. She also said that they could serve the meal without the rice but I would have to still pay for the rice. Needless to say Amerikano’s has lost a customer.
Which is more important, your health requirement or paying for your meal without the rice. Don't blame the restaurant. You had other choices from their menu sans Rice, Pasta or Potato.