[The Chipster]

Sorry to say that I had a very bad experience with this auto repair shop in Leesburg. I took my daughter's Kia Forte in for a routine 30,000 mile service. The manager Tom tried to talk me into new brake rotors, when I just needed brake pads. He said if I didn't get the new rotors the brakes would vibrate badly and "it will not be long before you bring the car back to me". I called the Bryan Kia dealer and talked to the service manager who told me it would be unusual for the car to need new rotors at this low mileage. So, no new rotors and the car drives perfectly. He also tried to charge me $45 for a new cabin filter, while Bryan Kia would sell me one for $25. I ended up buying one at Advance Auto parts for $10. I understand this used to be a reputable company but changed hands recently. Beware.