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Old 11-15-2018, 04:17 PM
photo1902 photo1902 is offline
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Originally Posted by PJOHNS2654 View Post
We are switching from ATT to Verizons. because of poor reception where we live in Maine.

One of our phones was new enough and compatible with Verizon .Bought one new phone and opened Verizon account.

The phone we are trying to port to Verizon we discovered is locked by ATT. This phone was purchased new from Apple, and I find it hard to believe that ATT can have it locked. Any how I requested it be unlocked two days ago and recently discovered it was in suspend mode and it would take at least three more business days before it is unlocked.

That will make it almost a week and maybe we will have use of our second phone.

If your are going to change providers make sure you get phone unlocked before you open new account.
When you buy an iPhone from Apple, you specify which carrier will be used. This is a long standing policy, although from what I understand now is that you can buy an unlocked phone. I'm not sure what your point of contention is, but it's not Apple's fault that you changed carriers mid-stream.
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