[OrangeBlossomBaby]

Yes it was two hours. The sandwich was on the wrong bread. The waitress couldn't even handle a "hot meal that isn't hot," let alone a sandwich on the wrong bread. We TRIED to find the manager but couldn't figure out which one the manager was (as I stated in the post you quoted, last paragraph). No one brought us a check. It's their job to a) pay attention to the customers and b) make sure the customer gets the check. They did neither. I did try but I wasn't about to get up and chase them around the restaurant begging to pay for the wrong meal. Most of the two hours was spent waiting for various things throughout the visit (waiting to be acknowledged. Waiting to be seated. Waiting for menus. Waiting for silverware and water. Waiting for food. Waiting for the check. Waiting for someone to resolve the hot meal that was cold problem. Waiting to realize that it wouldn't be resolved and no one apparently cared), and trying to find an employee to notice that we needed assistance.